Politique d’expédition

BROWM, we are committed to providing fast, reliable, and hassle-free delivery to all our customers across France. Please read the details below to understand our shipping process.


Delivery Area

We currently deliver exclusively within France.
International shipping is not available at this time.


Order Processing Time

Orders placed before 2:00 PM from Monday to Saturday are processed the same day.
Orders placed after 2:00 PM, on Sundays, or on public holidays are processed on the next business day.

Processing time is typically 1 to 2 business days.


Delivery Time

Once your order has been processed and shipped, delivery usually takes 2 to 4 business days.
Deliveries are made from Monday to Saturday, excluding public holidays.

Estimated total delivery time is 3 to 6 business days from the date the order is placed.

Please note that delays may occasionally occur due to carrier capacity or unforeseen circumstances.


Order Tracking

After your order has been shipped, you will receive a confirmation email that includes the carrier name, tracking number, and a link to track your shipment online.

Tracking information may take up to 24 hours to become active after shipment.


Carriers

We use reliable carriers such as Colissimo.
The carrier may vary depending on your location and delivery method.


Shipping Costs

Standard shipping is free for all orders within France.
There is no minimum purchase required.

All orders include tracking, and a tracking number will be provided once the order is shipped.


Customs, Duties, and VAT

All applicable taxes and VAT are included in the product price.
There are no additional fees or hidden costs for customers in France.
The price shown at checkout is the final price you will pay.


Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.
BROWM is not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete addresses.


Contact Information

If you have any questions regarding your order or delivery, please contact us.

Email: contact@browm.fr
Phone: +33 7 56 92 38 64
Address: 17 rue d'Armaillé, 75017 Paris, France